1. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across all cities and regions of Pakistan. You only pay when your parcel reaches your doorstep.

2. How long does shipping take?

Standard delivery within major cities (Karachi, Lahore, Islamabad/Rawalpindi) takes 2 to 4 working days. Delivery to other regions typically takes 3 to 6 working days.

3. What are the shipping charges?

Standard shipping across Pakistan is PKR 250 flat rate. Promotional free shipping may apply on qualifying orders.

4. Can I exchange or return my items?

Yes, we offer a 7-day hassle-free return and exchange policy for unused items in their original packaging. Please see our Return and Refund Policy for complete details.

5. How can I track my order?

Once your order is dispatched, you will receive an SMS and email notification with your tracking details.